Six Gam is an online casino and sports betting platform operating at sixgam.bet, serving Pakistani players across the country. When this Privacy Policy refers to "Six Gam", "we", "us" or "our", it refers to the Six Gam platform and its operating entity responsible for collecting and processing your personal data.
Six Gam acts as the data controller for all personal information collected from players and visitors to sixgam.bet. This means Six Gam is responsible for deciding how and why your data is collected and used. Where Six Gam works with third-party service providers — such as payment processors or identity verification services — those providers act as data processors operating under Six Gam's instructions.
This Privacy Policy applies to all users of the Six Gam platform, including registered players, visitors who browse the site without registering, and anyone who contacts Six Gam support. By using sixgam.bet in any capacity, you acknowledge that you have read and understood this policy.
Questions about your data? Contact Six Gam's data team at any time via support@sixgam.bet. We aim to respond to all privacy-related queries within 72 hours.
2. Data We Collect
Section 02
Six Gam collects personal data through several channels: directly from you when you register or interact with the platform, automatically through your use of the website and games, and from third-party providers such as payment processors and identity verification services. Below is a detailed breakdown of what Six Gam collects and why.
Identity Information
Full legal name, date of birth, CNIC or passport number (when identity verification is required), profile username. Collected at registration and during verification checks. Used to confirm eligibility, prevent underage play and satisfy anti-money-laundering requirements.
Contact Information
Email address, mobile phone number, city of residence (optional). Collected at registration and used to communicate account notifications, withdrawal confirmations, support responses and promotional communications where you have opted in to receive them.
Financial Information
Payment method type (Easypaisa, JazzCash, NayaPay, SadaPay, bank account, Visa/Mastercard), transaction reference numbers, deposit and withdrawal amounts, and timestamps. Full card numbers or complete wallet credentials are never stored by Six Gam — these are processed by PCI DSS-compliant third-party payment processors.
Gaming Activity
Game history, bet sizes, session durations, win and loss records, tournament participation, bonus claims and wagering progress. Used to operate your account, detect unusual patterns that may indicate problem gambling or fraud, and personalise the Six Gam experience.
Technical & Device Data
IP address, device type, operating system, browser type and version, screen resolution, session tokens and cookies. Collected automatically when you visit sixgam.bet. Used for security, fraud detection, platform optimisation and ensuring games display correctly on your device.
Support Communications
Records of all live chat sessions, emails and any other communications with the Six Gam support team. Retained to maintain continuity of service, resolve disputes and train support staff.
| Data Category |
Collected at Registration |
Collected Automatically |
Mandatory |
| Name & Date of Birth | Yes | No | Yes |
| Email & Mobile Number | Yes | No | Yes |
| CNIC / Passport | On Request | No | Conditional |
| Payment Method Details | No | At Deposit | For Play |
| Gaming Activity Logs | No | Yes | Yes |
| Device & IP Data | No | Yes | Yes |
| Support Chat Records | No | When Used | Conditional |
3. How We Use Your Data
Section 03
Six Gam uses the personal data it collects only for the purposes described in this policy. We do not use your data for unrelated commercial purposes, and we do not sell it to third parties. Every use of your data at Six Gam has a specific reason — outlined below.
Your identity and contact data is used to create and manage your Six Gam account, process deposits and withdrawals in PKR, verify your age and identity to comply with eligibility requirements, and communicate account-related notifications such as transaction confirmations, password resets and security alerts. Without this data, Six Gam cannot operate your account or process your transactions.
Six Gam uses technical data — IP addresses, device fingerprints, session patterns and payment method records — to detect and prevent fraudulent activity, multiple account creation, payment fraud, chargebacks and unauthorised account access. This processing is essential to protecting both individual players and the integrity of the Six Gam platform as a whole. Accounts identified as suspicious may be suspended pending investigation.
Six Gam analyses gaming activity data — session length, frequency of play, deposit patterns and betting behaviour — to identify players who may be showing signs of problem gambling. This monitoring allows Six Gam to proactively offer responsible gaming tools, enforce self-exclusion requests and prevent players under active exclusion from accessing the platform. This processing is conducted in the interest of player welfare and is a condition of operating a responsible gaming platform.
With your explicit consent, Six Gam may send you promotional emails and notifications about new games, bonuses, tournaments and platform updates. You can withdraw consent to marketing communications at any time by clicking "Unsubscribe" in any marketing email or by contacting Six Gam support. Withdrawing marketing consent does not affect your account or eligibility to play at Six Gam.
Six Gam is required by applicable law to collect, retain and in some cases disclose certain personal data. This includes anti-money-laundering (AML) record-keeping requirements, identity verification obligations and cooperation with law enforcement investigations when legally compelled. Six Gam only discloses data to regulatory or law enforcement authorities when legally required and will inform affected players of such disclosures to the extent permitted by law.
4. Legal Basis for Processing
Section 04
Every time Six Gam processes your personal data, it does so on one of the following legal grounds. Understanding which basis applies helps clarify why certain data is required and what you can and cannot object to.
Contractual Necessity
Processing your identity, payment and gaming data is necessary to perform the contract Six Gam has with you as a registered player. Without it, Six Gam cannot operate your account.
Legal Obligation
AML checks, age verification and financial record-keeping are required by applicable law. Six Gam has no discretion to opt out of these obligations.
Legitimate Interests
Fraud detection, security monitoring, responsible gambling checks and platform improvement are conducted on the basis of Six Gam's legitimate interest in operating a safe, fair platform — balanced against your rights.
Consent
Marketing emails and optional analytics cookies are processed only where you have given explicit consent. You can withdraw consent at any time without it affecting your account or access to Six Gam games.
5. Data Sharing
Section 05
Six Gam does not sell your personal data to any third party. Data sharing is limited strictly to what is operationally necessary or legally required. Below are the categories of third parties with whom Six Gam may share your data, along with the purpose and safeguards in place.
Payment Processors
Easypaisa, JazzCash, NayaPay, SadaPay and banking partners receive transaction data necessary to process deposits and withdrawals. These providers are PCI DSS-compliant and operate under strict data processing agreements with Six Gam. They may only use your data to process the specific transaction and must not use it for any other purpose.
Identity Verification Services
When Six Gam requires identity verification — for example, to confirm age or process a large withdrawal — a third-party KYC (Know Your Customer) provider may process your identity documents. These providers operate under confidentiality agreements and may not retain your documents beyond the verification window.
Analytics & Platform Providers
Six Gam uses trusted analytics and infrastructure providers to maintain platform performance. These providers process anonymised or aggregated technical data. Where identifiable data is involved, processing agreements are in place to limit use to the specific stated purpose.
Regulatory & Law Enforcement Authorities
Six Gam may disclose personal data when required by law, court order or the direction of a regulatory authority. Six Gam will notify affected players of such disclosures to the extent permitted by applicable law and will never voluntarily disclose data to government bodies beyond what is legally compelled.
Responsible Gaming Networks
Where a player has self-excluded from Six Gam, limited identifying information may be shared with responsible gaming networks to prevent circumvention of exclusion through related platforms. This sharing is in the interest of player welfare and conducted with appropriate safeguards.
No data sales: Six Gam will never sell, rent or trade your personal data to any third party for marketing or commercial purposes. Any contact you receive from Six Gam or its partners will be based on your own opt-in consent.
6. Cookies & Tracking
Section 06
Six Gam uses cookies — small text files stored on your device — to make the platform function correctly and to understand how players use the site. Below is an overview of the cookie types Six Gam uses and their purpose. You can manage cookie preferences through your browser settings at any time.
Essential
Always Active
Session management, login authentication, security tokens, payment flow state. Required for the platform to function — cannot be disabled.
Analytics
Consent-Based
Page visit counts, session duration, navigation paths. Used to understand which parts of Six Gam are most used and improve the overall experience. Opt-in only.
Preferences
Consent-Based
Language settings, game display preferences, remembered login state. Makes Six Gam more convenient on repeat visits. Opt-in only.
Marketing
Opt-In Only
Attribution tracking for promotional campaigns. Only active where you have explicitly opted in to marketing communications from Six Gam.
To manage or delete cookies, visit your browser's privacy settings. Disabling essential cookies will prevent Six Gam from functioning correctly. Disabling analytics or marketing cookies will not affect your ability to play games or make transactions.
7. Data Retention
Section 07
Six Gam retains your personal data only for as long as it is necessary for the purposes described in this policy, or as required by applicable law. Different categories of data are held for different periods based on their purpose and legal requirements.
| Data Type | Retention Period | Reason |
|---|
| Account Identity Data | 5 years after account closure | AML and regulatory compliance |
| Financial Transaction Records | 7 years from transaction date | Legal and audit requirements |
| Gaming Activity Logs | 3 years from last activity | Dispute resolution, responsible gaming |
| Support Communications | 3 years from interaction | Service continuity, dispute records |
| Marketing Consent Records | Until consent withdrawn + 1 year | Proof of consent |
| Device & Technical Logs | 12 months rolling | Security and fraud detection |
| Self-Exclusion Records | Permanent | Responsible gaming enforcement |
When data reaches the end of its retention period, Six Gam securely deletes or anonymises it so that it can no longer be linked to an individual. In cases where legal proceedings are ongoing or reasonably anticipated, data relevant to those proceedings may be held until resolution.
8. Data Security
Section 08
Six Gam applies industry-standard technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction or disclosure. The specific measures in place include the following.
256-Bit SSL Encryption
All data transmitted between your device and Six Gam's servers is encrypted using TLS 1.3 — the same standard used by major Pakistani banks for their online banking portals.
PCI DSS Payment Security
All payment processing is handled by PCI DSS Level 1-compliant providers. Six Gam does not store full card numbers or complete mobile wallet credentials on its own servers.
Password Hashing
Account passwords are stored as irreversible cryptographic hashes — even Six Gam staff cannot read your password. You should never share your password with anyone, including support agents.
Access Controls
Internal access to player data is restricted on a need-to-know basis. Staff with access to sensitive data undergo background screening and are bound by confidentiality obligations.
Despite these safeguards, no internet-based platform can guarantee absolute security. If you suspect your Six Gam account has been compromised, contact support immediately. In the event of a data breach that creates a risk to your rights, Six Gam will notify affected players as quickly as possible.
9. Your Privacy Rights
Section 09
As a Six Gam player, you have a number of rights in relation to the personal data Six Gam holds about you. These rights are explained below. To exercise any of them, contact Six Gam at support@sixgam.bet. Six Gam will respond within 30 days and will not charge a fee for standard requests.
Right to Access
Request a copy of all personal data Six Gam holds about you. We will provide this in a clear, structured format within 30 days of your verified request.
Right to Rectification
If any data Six Gam holds about you is inaccurate or incomplete, you have the right to request that we correct it. Update basic information directly from your account settings.
Right to Erasure
Request deletion of your personal data. This right is subject to legal retention requirements — Six Gam cannot delete financial transaction records that must be kept by law.
Right to Restrict Processing
Ask Six Gam to pause processing of your data in specific circumstances — for example, while a dispute about accuracy is being resolved. Restriction does not delete data.
Right to Portability
Receive a machine-readable copy of the data you provided to Six Gam and have the right to transfer it to another service provider of your choosing.
Right to Object
Object to Six Gam processing your data on the basis of legitimate interests — including objecting to marketing at any time with immediate effect.
10. Children's Privacy
Section 10
Six Gam is strictly an 18+ platform. We do not knowingly collect personal data from individuals under the age of 18. All accounts are subject to age verification during or after registration. If Six Gam discovers that an account has been created by a person under 18, the account will be immediately closed, all funds handled in accordance with our Terms and Conditions, and all personal data associated with the underage account deleted in line with this policy.
If you are a parent or guardian and believe your child has registered at Six Gam, please contact support@sixgam.bet immediately with relevant details. Six Gam will investigate and act promptly. We take underage access to gambling platforms extremely seriously and apply multiple technical and operational checks to prevent it.
11. Changes to This Policy
Section 11
Six Gam may update this Privacy Policy from time to time to reflect changes in how we operate, changes in applicable law, or feedback from our player community. The effective date shown at the top of this page will be updated whenever changes are made. For material changes that significantly affect how your data is used, Six Gam will notify registered players via email and/or a notice on the platform before the changes take effect.
We encourage all Six Gam players to review this policy periodically — particularly before making significant deposits or claims. Continued use of Six Gam after any published amendment constitutes acceptance of the revised Privacy Policy. If you have concerns about any change, please contact us before the effective date of the amendment.
12. Contact Us
Section 12
If you have any questions, concerns or requests relating to this Privacy Policy or the personal data Six Gam holds about you, please get in touch using the contact details below. Six Gam's support team is available 24 hours a day, seven days a week.
Email
support@sixgam.bet — for privacy-related requests, data access queries and erasure requests. Please include "Privacy Request" in the subject line for faster routing.
Live Chat
Available 24/7 on sixgam.bet via the chat button on any page. Average first response under 3 minutes. For complex data requests, email is recommended for a written record.
Response Time
Six Gam aims to acknowledge all privacy-related requests within 72 hours and to resolve them fully within 30 calendar days. Complex requests involving large volumes of data may take up to 90 days.
Identity Verification for Data Requests: To protect your privacy, Six Gam may ask you to verify your identity before processing a data access, erasure or portability request. This ensures your data is only released to you.